Weave Serenity into Your Home
Weave Serenity into Your Home

Privacy Policy

This privacy policy outlines how we collect, use, and protect the information you provide to us. We encourage you to carefully review this policy to understand our practices.

Information Collection

We collect the following types of personal information when you make a purchase or interact with our website:

  • Contact Information: When you make a purchase on our website, we collect your name, email address, phone number, and shipping address.
  • Payment Information: To process your purchase, we collect your credit card information.
  • Order Information: We gather information about the products you purchase, including quantity, price, and shipping details.
  • Communication Information: We collect data regarding your communication preferences, such as newsletter subscriptions or email inquiries.

Additionally, we employ cookies and tracking technologies to gather data about your browsing behavior on our website. This includes pages visited and items viewed, allowing us to personalize your experience and provide targeted advertisements.

Information Use

We use the personal information we collect for the following purposes:

  1. Order Fulfillment: Your personal information is used to fulfill your orders and keep you informed about their status.
  2. Customer Service: We employ your personal information to provide you with customer support and assistance.
  3. Marketing: Your personal information may be used to send you marketing communications, including newsletters and promotional offers.
  4. Analytics: We analyze trends and patterns using your personal information to enhance our website and business operations.
  5. Fraud Prevention: Your personal information helps us prevent and detect fraudulent activities.

We may share your personal information with third-party service providers who assist us in performing various services, such as payment processing, shipping, and marketing. These providers are contractually bound to protect the confidentiality and security of your personal information, using it solely for the purposes disclosed to them.

Furthermore, we may disclose your personal information to comply with legal obligations, such as responding to court orders or government agency requests.

Information Protection

We take reasonable measures to safeguard your personal information from unauthorized access, use, and disclosure. Through encryption and other security protocols, we protect sensitive data, including credit card information, during transmission over the internet.

Access to your personal information is limited to employees who require it to fulfill their job duties.

Information Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we have about you.
  2. Correction: You can request that we correct or update your personal information.
  3. Deletion: You can request that we delete your personal information.
  4. Restriction: You can request that we restrict the processing of your personal information.
  5. Objection: You can object to the processing of your personal information for certain purposes.
  6. Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in compliance with applicable laws.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to and deletion of their personal information. Additionally, California residents have the right to opt out of the sale of their personal information.

To exercise your CCPA rights, please contact us at [email protected]. We will verify your identity and respond to your request within the timeframes mandated by law.

Changes to this Privacy Policy

We may update this privacy policy periodically to reflect changes in our information practices. When we make material changes to this policy, we will notify you through email or by posting a notice on our website.

We encourage you to review this privacy policy regularly to stay informed about how we collect, use, and protect your personal information. By continuing to use our services after any updates to this policy, you acknowledge and agree to the revised terms.

Contact Us

If you have any questions or concerns regarding this privacy policy or our information practices, please don’t hesitate to contact us at [email protected]. We will address any inquiries or issues promptly and ensure the privacy and security of your personal information.